What personal data do we collect?
We may collect personal data such as your name, company position, address, telephone number, mobile number, email address, age, IP address, and account usernames.
How do you use my personal data?
Browsing our site
Every time you connect to the site, we store a log of your visit that shows the unique identifier of your machine. This tells us what your machine has looked at, whether the page request was successful or not and which browser your machine used to view the pages. This data is used for statistical purposes as well as to help customise the user experience as you browse the Site and subsequently interact with The Epicurean and our partners. This helps us to understand which areas of the site are of particular interest, which pages are not being requested, and how many people are visiting the site in total. It also helps us and our partners to determine which products and services may be of specific interest to you. We may attempt to contact you through these details if necessary, including, without limitation, when you are using the wrong paths to access the site or are breaching restrictions on the use of the site. We may also use this information to block IP addresses where there is a breach of the Terms and Conditions for use of the site.
If you are making a job application or enquiry, you may provide us with a copy of your CV or other relevant information. We may use this information for the purpose of considering your application or inquiry. You are consenting to us sharing this information with third parties for the specific purpose of managing our recruitment activities which may store data outside the UK. Except when you explicitly request otherwise, we may keep this information on file for future reference.
If you obtain products or services from us, we may use your contact details for the purposes of (i) providing training, customer support and account management, (ii) order processing and billing, (iii) verifying your usage of the products and services in accordance with the terms and conditions of your agreement with us, (iv) carrying out end user compliance checks for export control purposes; (v) issuing license expiry, renewal and other related notices; and (vi) maintaining our company accounts and records.
Product and service related data
If you use our services, request a quote or communicate with our chat bot, we may collect the following types of information: (i) browser type, browser version, and operating systems being used; (ii) page load times; (iii) customer username; and (iv) IP address of the machine undertaking that session. We may use such information for purposes which include but are not limited to: • providing the products/services and any associated maintenance and technical support; • providing incident and other alerts, and information about product upgrades, updates, renewals and product lifecycle changes; • providing maintenance and technical support; • providing information about product upgrades, updates and renewals; • generating logs, statistics and reports on service usage, and service performance; • evaluating, developing and enhancing products, services, and our infrastructure; • planning development roadmaps and product lifecycle strategies; Some services also collect or generate an ID code for each machine which reports back to us. This ID code is only used to enable us to distinguish between unique machines so that (i) we do not duplicate reports from the same source; (ii) we can determine the number of unique machines that are using the products and services; and (iii) we can troubleshoot service issues. Certain services may include features that collect additional personal data for other purposes, as described below. For detailed information, please also refer to the applicable product or service description.
If you participate in surveys, we may use your personal data to carry out market research. This research is conducted for our internal business and training purposes and will improve our understanding of our users’ demographics, interests and behaviour.
Marketing and promotions
We (or other selected third parties acting on our behalf) may contact you from time to time in order to provide you with information about products and services that may be of interest to you. All marketing emails that we send to you will follow the email guidelines described below. You have the right to ask us not to process your personal data for marketing purposes, but if you do so, we may need to share your contact information with third parties for the limited purpose of ensuring that you do not receive marketing communications from them on our behalf.
With whom might we share your personal data?
We endeavour to hold all personal data securely in accordance with our internal security procedures and applicable law. Unfortunately, no data transmission over the Internet or any other network can be guaranteed as 100% secure. As a result, while we strive to protect your personal data, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk. If you have been given log-in details to provide you with access to certain parts of our Site, you are responsible for keeping those details confidential.
Notification of changes
Here at The Epicurean we pride ourselves on providing a wide range of massage therapy specifically tailored to suit your needs. During the consultation period we will work closely with you to ensure that the treatment you choose is the one most beneficial to you. This can sometimes mean a combination of disciplines to create a bespoke treatment to best fit your needs. Offering a range of massage from Sports Massage to Prenatal and many in between. The Epicurean is based in Wakefield city centre making it easily accessible.
Mon - CLOSED
Tue - CLOSED
Wed - 10:00 – 18:30
Thur - 08:00 – 20:00
Fri - 07:00 – 18:30
Sat - 10:00 – 13:30
Out of hours appointments can be arranged subject to availability. Contact directly to discuss